Privacy Policy
Overview
This privacy policy explains how MINGA collects and processes personal data. The policy contains information about your rights regarding the storage of personal data through your customer relationship with us, as well as general information on how we handle personal data in accordance with applicable privacy legislation.
1. Personal Data
We process the following categories of personal data:
- Basic Information: Name, date of birth
- Contact Information: Address, phone number, email address
- Account and Profile Information: Settings, preferences
- Payment Information: Transaction details, payment methods
- Customer History and Engagement: Order and delivery information, shopping cart behavior, discount codes, loyalty program details
- Customer History and Engagement: Active products and agreements, as well as products and services you've had in the past, how much and how often they are used, product/service status
- Customer Activity: Reading and action history, websites or electronic communications we send, and technical information about the devices you use
- Cookies: See our cookie information here: https://www.minga.no/informasjonskapsler
For various purposes, we may need other personal data. The types of personal data and their purpose are described in this privacy policy.
We are legally obligated to store order information for accounting, tax handling, and possible warranty/return management for 10 years.
1.1 Delivery of Goods
We collaborate with Posten and PostNord for the transportation of goods. We provide the necessary personal data to enable them to deliver the goods to you. The information shared with the carriers includes name, address, and phone number.
1.2 Newsletter
When placing an order or signing up, we will send regular newsletters via email 1-2 times a month. You can unsubscribe from the newsletter at any time by contacting customer service or using the unsubscribe link in the newsletter. Emails for order processing, payment, and feedback on orders may also be sent via third parties.
1.3 Sales and Marketing
We use personal data in connection with the sale and marketing of our products and services, such as when you receive emails from us. The legal basis for processing personal data for this purpose is our legitimate interest. You can opt out of parts of this processing by, for example, unsubscribing from emails. In addition, we may use your personal data for profiling, where we derive interests and needs based on your personal data. The purpose of profiling is to make our marketing more relevant. Partners will only have access to your data if it's necessary for providing services to MINGA, as described in this privacy policy and our cookie policy.
2. Your Rights
You have the right to access your personal data registered by MINGA in accordance with applicable legislation. You may request to receive this information free of charge as per the law.
You can also request at any time to have your personal data deleted or corrected, provided we are not legally obligated to retain it according to current legislation or other obligations we may have.
We may ask you to verify your identity or provide additional information before allowing you to exercise your rights with us. This is to ensure that we only give access to your personal data to you and not to others.
You have the right to file a complaint with the Data Protection Authority if you believe that your personal data is not being processed in accordance with this policy.
3. Cookies
This website uses cookies so that we can provide you with the best possible user experience. Cookies are stored in your browser and perform functions such as recognizing you when you return to our site and helping our team understand which parts of the website you find most interesting and useful.
The purpose of cookies is to provide the online store with basic functionality, session management, analysis, personalization, and marketing. Functional cookies are necessary for the website to function. Statistics and marketing cookies are used for analysis, marketing, and website personalization.
You can read more about our cookies and cookie policy here: https://www.minga.no/informasjonskapsler
4. Third-Party Websites
This privacy policy does not apply to third-party websites linked to from our site. We recommend that you read the privacy policies of these sites before using them.
5. Responsibility
We take appropriate security measures to prevent misuse and unauthorized access to personal data. This ensures that only necessary individuals have access to your data, that access is protected, and that our security measures are regularly reviewed. However, MINGA shall not be liable for any loss, direct and/or indirect, incurred by a user of the website resulting from illegal use of the systems by a third party.
6. Changes to the Policy
We reserve the right to make changes to this privacy policy. We recommend that you consult this privacy policy regularly to be aware of any changes. If we have your contact details, we will notify you of these changes.
7. Contact Information
If you have questions about your personal data, you can contact us via email: personvern@minga.no
